How To Register Your Ps4 Console

You've been playing Spider-Man® for hours and merely every bit you're near to save the game's progress, your PlayStation® iv freezes. Now what?

At Asurion, our experts help customers solve gaming console issues similar this every 24-hour interval, from overheating PlayStations to Xboxes that won't turn on. Because when tech breaks, nosotros fix it. If your PlayStation crashed at the worst fourth dimension, don't throw your DualShock® controller at the wall—it'south still working! Instead, check out these tips from our experts to find out how to reboot a PS4™ and go dorsum in the game.

What to do if your PS4 crashes or freezes up

It'south frustrating to watch your PlayStation end working, but in that location are a couple ways to fix information technology. You can try restarting your console, or you can run a complete factory reset—this choice will wipe all the data from your organization'south hard bulldoze, then it should exist a final resort.

Before we testify you how to reset a PS4, be certain to back up everything on your machine—saved games, images, videos, and trophies. If you don't have a PlayStation Plus business relationship or aren't able to access it to upload your salvage data to the cloud, hither's how to back up your data on an external hard drive or flash drive.

How to back up your PS4 information

1. Select the Trophies icon, then pressOptions>Sync Trophies with the PlayStation Network. This volition salve your game trophies (they're not copied in fill-in information). Repeat this stride for every game you desire to keep trophies from.
2. Connect a FAT32- or exFAT-formatted external storage device, like a hard drive or USB flash bulldoze (it must take double the storage space of your PS4 hard bulldoze).
3. Go toSettings >System >Back up and Restore.
4. SelectBack Up, then choose which data you desire to save. Not backing up your files volition mean starting your games from scratch.
5. A progress bar will appear on the screen until your backup is complete. You can name the fill-in when information technology'southward finished.
6. SelectSupport, then pressEnter.
7. Remove your external device from the PS4.

How to restart a PS4

Sometimes, a uncomplicated restart is all you need to fix an issue with your PlayStation four. Different a factory reset, a reboot will not erase all of your stored information, but it's still a skilful idea to make sure your saved data is backed up start.

To reboot your PS4:

1. Press and agree the PS button on your controller, so selectPower.
2. Yous tin choose toPlough Off PS4 orRestart PS4, just don't selectEnter Balance Style. This selection does not fully turn off the device.

Afterward restarting your PlayStation, try playing a game. If your arrangement continues to crash or freeze, it may be best to motility forward with a reset to mill settings.

Go along your head in the game. We'll handle the repairs.

If your console breaks down, our experts have your dorsum. Make an appointment at your nearest store now.

Schedule a repair

How to factory reset a PS4

Whether you take the original console, a Slim model, or a Pro, hither's how to manufactory reset your PS4 from the dashboard screen.

1. Turn off your organization and unplug whatsoever cables.If the PS4 is warm, information technology may be overheating. Allow it to absurd down in a ventilated place for a few minutes, so reconnect the cable and turn information technology back on.
2. Sign in to your PS4 and open Settings. In the Settings menu, look forAccount Direction, so pressEnter.
3. Select Actuate every bit Your Primary PS4, and if your PlayStation is already activated, selectDeactivate >Yep. This will help yous avoid issues when you restore your PlayStation 4 data after the reset.
4. Sign back in to your PlayStation account, then openSettings >Initialization. You'll come across three options:Articulate Learning Dictionary,Restore Default Settings (this is how to reset a PS4 to factory settings without wiping the difficult drive), andInitialize PS4.
5. SelectInitialize PS4 >Full to clear your console's hard drive of all relieve data, downloaded games, and anything else you added on the device. The process volition take a few hours to complete.

How to factory reset a PS4 from Safe Manner

If you're unable to get to your PlayStation's dashboard or are having software or system errors with your automobile, you can also endeavour manufactory resetting your PS4 from Safety Style. It'southward simple:

1. Turn your organisation completely off and unplug any cables.Don't set information technology to Rest Style.
2. Push the power button on your PS4 and hold it downwardly until you hear ii beeps—it should take about viii seconds). You'll see a blackness screen when the system boots upwardly in Safe Mode.
3. Expect at the options on the screen. Y'all can either chooseRestore Default Settings,Initialize PS4, orInitialize PS4 (Reinstall Organization Software) to manufactory reset your console. The latter option volition erase the operating system and require you to reinstall the arrangement's software later.

Asurion Experts recommend selectingInitialize PS4 >Full if yous're not having software issues with your PlayStation. This will leave your operating organisation intact just clear your difficult drive completely and reset your device to its factory settings.

How to reinstall arrangement software on a PS4

If nothing else has worked and you want to completely outset fresh, you can reinstall your PlayStation 4's software. Yous'll need an external hard drive or USB wink drive with at to the lowest degree double the storage space of your console. You'll too need admission to a computer or laptop. If you still desire to try this method, here's how to hard reset a PS4:

1. Use your Windows™ PC, MacBook®, or other laptop computer to search and download the latest organisation software (firmware) from PlayStation.com.
2. Once the download is complete, connect the external hard drive or flash drive to your laptop, then create a binder on the drive named "PS4" and a subfolder named "UPDATE" in all caps.
3. Move the PlayStation 4 firmware into the UPDATE folder. Brand sure it'due south labeled, "PS4UPDATE.PUP" when you lot salvage it.
4. On your PS4, press the power push and hold it until you lot hear two beeps—it should take about viii seconds. Wait until information technology starts in Condom Mode.
5. Scroll toInitialize PS4 (Reinstall Arrangement Software) then printingEnter. Follow the onscreen instructions to connect the external device to your PS4 and reinstall the operating system on your console.

In one case you lot install the files on your PS4, it will be reset to its factory settings.

Don't let a glitched controller hateful game over

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